How it works
1. Click on the chat iconLook for the chat icon in the bottom right-hand corner of our website and click on it to start a conversation.
The chat icon will open into a conversation window. You can type your question here.
2. Connect with a furniture proYou'll be connected with our in-house furniture expert, not a remote customer service operator. Just type in any question you might have about GOS Services, listings, or certain furniture pieces you are interested to purchase.
3. Get answers right awayGOS Concierge will answer your questions about selling or buying any items within minutes. They will put together an offer or a list of questions you have and contact the Seller for more information.
Contact GOS Concierge by emailAlternatively, you can send us an email at firstname.lastname@example.org. Please, include the link to the item you'd like to purchase and your questions. We'll get back to you shortly.
What can we do for you? —Here’s just an example of questions GOS Concierge can answer:
- How can I connect a payment system to my Account?
- How can I price my items?
- What sectionals are available?
- Do you have an Eames chair?
- Can I order a furniture photographer?
Look for the chat icon on the bottom right corner of our website.
We're here to help
Monday–Friday: 8 am – 8 pm ET
Saturday-Sunday: 8 am – 8 pm ET
Email requests: 24 hours